Qualilty Improvement for Senior Living Communities
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Minimize Legal Risk of Social Media and Technology

©Reprinted from June 2010 NCAL Focus with the permission of the National Center for Assisted Living, Washington, D.C.

Have your employees mentioned a resident by name or posted a photograph of a resident on their Facebook or Twitter page? Does your community have an employee policy prohibiting the use of handheld devices or cell phones while driving residents?

If you don't know the answer or aren't sure, it's time to review and revise your employee and resident policies to cover social media websites and other advancements in technology.

Without policies and procedures addressing social media websites, cell phones, hand-held devices, the Internet or email, assisted living communities are vulnerable to litigation, regulatory penalties and harm to their reputations.

"It's time to review them because of the widespread use of cell phones with cameras, social media and other wireless devices to make sure the policies cover these new mediums," says Brian Purtell, Attorney and Executive Director of the Wisconsin Center for Assisted Living. Read the entire article, "Minimize Legal Risk of Social Media and Technology", on how you can minimize the risks of social media within your facility.


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